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Shipping & Returns
📦 Shipping & Pickup Policy
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Delivery: same day, next day, or on a preferred date (3:00 PM – 9:00 PM).
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Pickup: available daily (9:00 AM – 8:00 PM). After placing your order, we will contact you by SMS or email to confirm the exact pickup time.
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If you need delivery or pickup on a later date, no problem — your order is already paid and reserved for you. We’ll coordinate the best time together.
🔄 Return & Exchange Policy
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Returns are accepted only if the product is defective.
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Please contact us within 24 hours, including your order number and photos of the issue.
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Refunds are processed back to your payment method after verification.
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